Operations Lead - Start-up School

    Are you passionate about working with 3-7 year olds? Are you keen on co-founding and operating a learning centre where challenge and play-based learning is the core? Are you keen on founding a learning centre where challenge and play-based learning is at the core? Then, this may be the role for you ...


    The School of Big Bravery is seeking a multi-talented Operations Lead to co-create & launch our first Early Years/Primary age program.  


    The School of Big Bravery has been provided a unique opportunity to question fundamental elements of the education system which dominates our world today. This project is being led by the Dubai Design Lab, which is part of the Dubai Future Foundation. The School of Big Bravery’s mission is to grow an inclusive learning community which puts relationships, learner agency, and a strong connection to nature at the heart of it. We bravely question what elements of education need to change in order to do this, through re-evaluating timetables and schedules, subjects, or even where learning may take place. We take time to build understanding across our community, as we consider learning to be a holistic process involving the learner, their caretakers, their community, and the environment around them. We aspire to be a lighthouse illuminating the possibilities of a brighter future through learning, and for this we welcome a team of inspired and energetic changemakers.   


    This is a startup! So we are looking for someone who is collaborative and who thrives in a changing, innovative and agile environment. 


    Role overview:

    The Operations Lead is responsible for the establishment and ongoing functioning of the learning community from all financial, operational, marketing, legal and general business perspectives. You will assist the school by maintaining a budget according to the business roadmap. You will set up all the back-office necessary for Learner admissions and a smoothly operating learning community. You will provide the systems needed to ensure efficiency in its operation and project manage the site challenges.

    The Operations Lead works closely with the other leads to support creating the best environment to allow learners and their learning team to flourish.


    The ideal start date for this role is in July 2023. The operation will start in January 2024.


    In your role, you will: 

    • Design and develop systems to ensure a minimalist yet effective administration of the learning environment, including training and onboarding of new staff into key processes.
    • Develop a communication strategy for the effective recruitment of learners into the community. Ensure appropriately targeted reach, filtering of applicants, and complete record keeping process throughout the recruitment stage.
    • Create a comprehensive communications strategy to build awareness and excitement around the project, and attract a large enough pool of prospective learners to allow a vetting process of said individuals.
    • Liaise with designers and architects responsible for the design of the space with an awareness of resourcing and maintenance budgets for the project in the long term.
    • Collaborate with third party providers and Project Lead on the brand and identity elements of the school.
    • Implement branding as per instructions provided by a third party provider.
    • Oversee the day-to-day operations of the school, ensuring that all tasks are completed efficiently and effectively.
    • Manage the school's facilities, including maintenance, security, cleaning, and general upkeep.
    • Collaborate with Learning Guides and The Lead Guide to ensure there are educational  links to the maintenance and upkeep of the school.
    • Manage school resources, including budgets, supplies, and inventory.
    • Coordinate with staff to schedule school events, activities, and meetings.
    • Oversee the school's transportation system, ensuring that students are transported safely and on time.
    • Provide leadership and support to school staff, fostering a positive and productive work environment. This includes buy-in and integration of staff as critical and visible parts of our Learning Community.
    • Maintain accurate records and reports related to school operations.


    You bring:

    • 3-10 years proven track record in a project management, management consulting or operations specialist role.
    • A professional qualification in business administration and ideally exposure to start-ups.
    • Fluency in English is a must, Arabic a nice to have.
    • A passion for education innovation and environments for children.
    • Strong organisational and communication skills with team members, stakeholders, and external partners.
    • Exquisite time management and prioritisation skills.
    • You need to be able to clearly convey information, delegate tasks, and resolve conflicts.
    • A keen eye for detail and be able to catch and correct errors before they become problems.
    • The ability to quickly analyse problems, develop solutions, and implement them is vital. 
    • Ability to take risks, try new things and embrace innovation
    • Ability to adjust plans and processes quickly.
    • Being comfortable using data to identify trends, make predictions, and measure success.
    • Leadership to motivate and inspire team members to achieve their goals.
    • You should be comfortable working with teams across our entire community


     If this sounds attractive and you are up for your this challenge, please apply with

    1. your CV and/or portfolio,
    2. a brief letter (no more than one typed page) that outlines your vision for how well-being is lived in the life of a learner in the School of Big Bravery.
    3. a short 1 minute video that introduces you, your interest in the position of operations lead. (please upload your video where it says “website, blog or portfolio”)


    We are committed to creating a community that bravely explores how, what, and where we learn. We value diversity in perspective, background, and belief. We cherish our safe, creative, and fun culture that aims no lower than evolving education to be its best self.  

    Contact person

    Leticia Lipp

    Contact me